Reward Financial respects your right to privacy and therefore works rigorously to ensure that all customer data is held securely and protected. This document sets out the basis by which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to ensure you understand our practices regarding the storing, using and sharing of your personal information. By visiting our website you are accepting and consenting to the practices set out in this policy.
For the purposes of the Data Protection Act 1998 (the Act) the data controller is Sonali Jain, Director at Reward Financial Services Ltd.
Your Personal Information
You may give us information about you by filling in forms on our Site or by corresponding with us. Such information may include your name, address, date of birth, banking information, email address, telephone number and identification documents.
With regard to each visit to our Site we may automatically collect technical information about you (including but not limited to the IP address used to connect your computer to the internet, your login information, your operating system and platform) and also information about your visit to our Site (including pages you searched, download errors, page interaction information and methods used to browse away from the page).
In addition to any personal information that you give to us, we also work closely with third parties (including for example credit reference agencies) and we may gather information about you from them.
Using Your Personal Information
We use the information held about you in the following ways: –
- to verify your identity
- to carry out any obligations we may have arising from any contracts entered into between you and us;
- to allow us provide you with the information and services you request from us;
- to notify you about changes to our service;
- to determine your eligibility and if suitable, provide you (or permit selected third parties to provide you) with promotional information on a particular product or
- to improve and to ensure our Site being presented in the most effective manner for you;
- to allow you to participate in interactive features of our services when you choose to do so;
- as part of our efforts to keep our Site safe and secure.
We may combine any information about you, which we receive from other services with the information you give to us.
Sharing Your Personal Information With Affiliates
We may share your information with our affiliates, which include companies that are owned or controlled by us or companies who have an ownership interest in us. If we share your data with our affiliate companies, we will take all reasonable steps to ensure that the same policies relating to privacy as set out in this document are applied to your personal information.
Sharing Your Personal Information With Third Parties
It may be necessary for us to share your information with selected third parties that assist us in providing our services to you. Such services may include provision of software, database storage, identification check and credit search software. Where it is necessary for us to share information in these circumstances, our non-affiliated third party service providers shall store your data confidentially and we shall take all reasonable steps to ensure that it is only used for the purposes of providing services as dictated by us.
We are committed to maintaining the highest standards of anti-money laundering and anti-fraud prevention and therefore in limited circumstances, or where we are under a duty to share your personal data in order to comply with a legal obligation, we may share your information with certain law enforcement and fraud protection agencies, credit reference bureaus or credit risk reduction.
We may also disclose your personal information to third parties to fulfill your instructions or pursuant to your expressed consent.
We will contact you by telephone, email or mail for operational purposes relating to your account. We, or selected third parties, may also contact you to inform you about products and services which we believe may be of interest to you. You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by unsubscribing or contacting us.
Where We Store Your Information
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. However we use sophisticated website encryption technology to protect sensitive date that you submit to us online. We use this technology to reduce the risk of your data being intercepted by unauthorised persons during transmission.
Access To Information
The Act gives you the right to access information held about you. Under the Act, you may request that we send a copy of the information that we hold to you for a small processing fee (to meet our costs in providing you with the information as provided for under the Ac). Should you wish to make such a request please write us as using the following contact information:115 Leeds Road,
Leeds LS16 9BL
We reserve the right to collect technical data about the type of browser software or operating system you are using for the purposes of tracking website use, or improving the service offered through our website. This information will be not used to identify you personally.
We may also place a ‘cookie’ on your hard drive to provide us with information about your use of the site, and to help us identify you when you return to the site so that your preferences can be stored. Using cookies helps us to improve our website and to deliver a better and more personalised service.
You can remove cookies from your computer at any time, and choose to disable cookies in your internet browser settings.